Returns & Exchanges
At MOOVES, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all items in their original, unworn condition. Our streamlined process ensures that finding your perfect fit is as effortless as your style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, and include the packing slip provided in your confirmation email.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.